News

Asia's high flyers to benefit from online mileage manager

29 Jun 2010

Frequent flyers in Asia-Pacific now have a new online tool to track and organise their mileage programmes.

TraVision MileageManager provides mileage junkies, such as those portrayed by George Clooney in Up in the Air, with a single portal to organise their accumulated points.

There are an estimated 277 million frequent flyers who belong to an average of six or more airline loyalty programmes.

While similar products have already been available in the US market for some time, TraVision's tool is the first available for travellers in Asia-Pacific, the Middle East and Africa.

“TraVision MileageManager is a comprehensive resource that inter alia enables one-stop tracking of frequent flyer programme activities, including balances, expiry and other critical information across multiple award programmes,” said Valeriane Toon, TraVision’s senior vice-president-Asia. 

The product, which was launched in March, covers 65 airline programmes, four loyalty programmes, 17 hotel loyalty programmes, two car rental companies and four credit cards. Service offerings are constantly being developed further.

The consolidated report allows business travellers to review their account summary, expiration summary, recent activities and elite-status summary, while also receiving automatic email alerts when air miles are coming up for their expiry date. Account summaries are based on individual reports across multiple reward programmes, which are then consolidated onto one easily manageable sheet every five to seven days.

Members have the option of logging in to check or have an email alert set up according to the frequency they desire. The company also sends out to them the TraVision MilesLink newsletter.
 
“Our complimentary value-added services include MileageConverter, SeatExpert and FlightTracker,” Toon said. “We are in the process of negotiating three more added value services that will be available to our customers this year. In a nutshell, we are seeking to create a ‘one-stop’ portal offering value added services to frequent travellers.”

The solution saves remembering several passwords and the single sign-in portal saves precious time. Other services, such as the MileageConverter, help quicker redemption of award points or miles.

“The consolidated information saves time [ and the] hassle of managing multiple programmes and the lost mileage would cost much more than our yearly membership fee, which is a fraction of the savings offered,” Toon said.

TraVision membership costs US$22.95 for a year. The company also markets the product through travel management companies and travel agents, while banks may be interested in it for customer retention and loyalty programmes.

For more details, visit www.travisionplus.com

Andrea Zavadszky

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